June 14, 2022·10 min readFrom support tickets to knowledge bases to customer onboarding, customer service videos help make the resolution...
Year: 2022
Journal Times staff STURTEVANT — To help encourage business improvement, retention and attraction, the Village of Sturtevant created a new...
When you hear the term “emotional ads,” chances are you’re thinking of the cry-and-buy ads like Subaru’s tear jerkers or...
WASHINGTON (AP) — The Securities and Exchange Commission moved closer Friday to a final rule that would dramatically alter what...
ALISON BEARD: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Alison Beard. People disagree about a lot of...
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Less than 200 years after her ancestors were freed from slavery, a Roseland neighborhood business owner, Racquel J. Bradley, decided...
By Kelsey Johnson June 21, 2022 Do your fans know you just published something new? Now, when you publish a...
MOUNTAIN VIEW, Calif., June 16, 2022--(BUSINESS WIRE)--Level AI, the customer service intelligence platform, launched a new agent screen recording and...
Following a decade of intensive investment with meagre returns and a bloated, debt-laden balance sheet, I was one of the...
